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- What is a Trophy kit?
- Do you offer other styles?
- Do you offer complete trophies?
- How do I put the trophies
together?
- What kind of labels do you offer?
- Do you sell Trophy parts?
- Can I purchase online?
- How Long does it take to
get my order?
We call it a "kit"
because we sell the trophies sub assembled. Sub-assembled
trophies are much easier to ship and they take up much less
space, and damage is highly unlikely during transit. You also
save lots of $$$$ by doing the assembly. Assembly is easy, and
we offer tech support for free! In most cases the only tool
required is a 7/16" nut driver.
Our online
store has numerous trophy sizes and styles. Each of these have many
column and topper options available. This creates hundreds of
possibilities you can create yourself. If you need something
special, we will put together a custom package for you. Please
contact us for special requests.
Many of our kits ship
unassembled. The assembly is very easy and typically the only
tool required is a 7/16" nut driver or socket wrench.
However many awards that do not require assembly. Be
sure to check the products
page for all types of awards.
Our kits are very easy to
assemble. Instructions are included. If you need assistance, we offer tech support
through the website, or you can call
for help. Assembly is easy, and we offer support for
free! In most cases the only tool required is a 7/16" nut
driver.
We currently offer two types of
labels. Metal engraved labels and Laser
printed labels.
Yes, you may need just a few
parts to repair a damaged trophy or want to do some custom
work of your own. We can help. Browse the parts
section or visit our contact
page to get in touch with us.
Yes, we have an online store
with our most popular products Each of these products have
many options. Payments can be made using any major credit or
debit card*, or you can select "Paypal". You are NOT
required to have
a Paypal account. You can also submit your order by selecting
"Phone" during checkout. We will then call you to
confirm your order and get your payment info over the phone.
*Note - Our credit card processing requires the verification
of billing address and CVV number. If these do not match, we
will contact you for further verification of credit card
details. If you prefer to mail your order to us, you can
complete your order online as described above, or fill out an order
form and mail it to us.
We start processing your order
as soon as payment is verified. Small orders of several kits
or parts will ship the same day or the following day. Orders
of 10 - 20 kits or large quantities of parts usually ship in
1-3 business days. Large orders of 50+ kits or large engraving
orders may take 2-5 business days to prepare. Please contact
us if you have an upcoming deadline or you are concerned
with the timing of your order. Shipping is always UPS ground
service unless otherwise specified. For UPS estimated delivery
time to your location, please visit the shipping
info page.
All rights reserved.
Revised: August 26, 2008
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