File Upload Help
Please read below for details on how to provide personalization text, artwork, logos, and other files after placing your order.
Text will be personalized exactly as provided. Please check spelling, capitalization, names, numbers, and line breaks before submitting.
If you are ordering multiples of the same item with different text, enter “will upload file” in the text field.
The upload link appears only after checkout is complete and payment is finished. You will see it on your receipt page.
Please do not email text unless we request it.
Accepted text file types include .doc, .docx, .pdf, and .txt.
A plain .txt file created with Notepad is preferred because it avoids fonts, columns, and formatting issues.
Please do not center your text or place it in multiple columns. We will center and size the text appropriately.
PDF files are acceptable for text, but they must not be an image, screenshot, scan, or photo of the text.
We must be able to copy and paste the text from your file into our personalization software.
If you are having trouble uploading files, you may submit your text through our text submission form.
Go to Text Submission FormAccepted artwork file types include .bmp, .jpg, .jpeg, .png, .gif, .pdf, .psd, .ai, .cdr, and .eps.
Higher-resolution artwork produces better results. Images found online are often reduced in quality and may not be suitable for printing.
A typical minimum resolution is 150 dpi or higher.
Files can be uploaded from the receipt page after your order is completed.
Simple line-by-line text is best. Avoid columns, centered text, or images of text.