Frequently Asked Questions

Table of Contents

  1. What is a Trophy kit?
  2. Do you offer other styles?
  3. Do you offer complete trophies?
  4. How do I put the trophies together?
  5. What kind of labels do you offer?
  6. Do you sell Trophy parts?
  7. Can I purchase online?
  8. How Long does it take to get my order?
  9. How can I learn about the parts of a trophy

What is a Trophy Kit?

We call it a "kit" because we sell the trophies un-assembled. Un-assembled trophies are much easier to ship and they take up much less space. Damage is highly unlikely during transit. You also save lots of $$$$ by doing the assembly. Assembly is fun and easy.
It's really exciting to see your awards come to life as you build them. You become the trophy shop, and save all the money they charge to assemble the awards.

Our trophy kits come with all the parts needed to assemble a complete trophy.

Back to Top

Do you offer other styles?

Our online store has numerous trophy sizes and styles. Each of these have many column and figure (topper) options available. This creates hundreds of possibilities you can create yourself. If you need something special, we will put together a custom package for you. Please contact us for special requests.

Back to Top

Do you offer complete trophies?

Many of our kits ship unassembled. The assembly is very easy and typically the only tool required is a 7/16" nut driver or socket wrench. However we do offer many awards that do not require assembly. Be sure to check the products page for all types of awards.

Back to Top

How do I put the trophies together?

Our kits are very easy to assemble. Most product pages for our kits have assembly videos shown on the page. Complete instructions are included. If you need assistance, we always offer free support. Our most popular Single Column kit (18SGL-SQ-1) takes less than 2 minutes to assemble on average. Watch videos to learn about trophy parts and see a live assembly various trophy kits.

Back to Top

What kind of labels do you offer?

We offer completely personalized labels for the best price anywhere. These are real METAL nameplates, not stickers. We produce most of our nameplates with a process called "Sublimation".  We can also produce nameplates that are Laser etched. It is possible to put your logo or artwork on your trophy plates also. Check more details here

Back to Top

Do you sell trophy parts?

Yes, you may need just a few parts to repair a damaged trophy or want to do some custom work of your own. We can help. Browse the parts section or visit our contact page to get in touch with us. We are constantly adding new parts to the website. If you need to match a part you do not see, send us an e-mail with the details, we will do our best to match it.

Back to Top

Can I purchase online ?

Yes, We are an Internet company and all products are enabled for online purchase. Some of these products have options you will need to choose from.
Payments can be made using any major credit or debit card (debit card must have the MasterCard or Visa logo), we also accept Paypal.   *Note - Our credit card processing verifies billing address and CVV number. If these do not match, we may contact you for further verification of credit card details.
Phone orders are available during business hours, although these orders are not eligible for free shipping and any nameplate or award text cannot be accepted over the phone. This information will need to be sent digitally.

Back to Top

How long does it take to get my order ?

We move orders along very quickly although lead time does vary during the year. Most orders ship within just a day or two, although a number of factors affect the timing of your order. Orders are processed in sequence as they come in. We do not process and ship orders on Holidays or weekends.
Please contact us if you have an upcoming deadline or you are concerned with the timing of your order. We offer various shipping methods via several shipping carriers. You will see shipping rates in the shopping cart before you are required to enter any payment information.
For more detailed info regarding shipping and processing of our order, visit the shipping info page.

Back to Top

How can I learn about the parts of a Trophy?

We have written an article to help our customers understand the various parts of a trophy. View the article now.

Back to Top